Are you a Brussels Airlines passenger looking for help? When you need help with anything, calling customer service is the best. If you want, you can speak to a live person at Brussels Airlines and find possible solutions to major customer queries.  Moreover, the airline is one of Belgium’s most promising air carriers, known for its exceptional offers and benefits. In this article, we shall discuss how you can communicate with a live person at Brussels Airlines.

How Do I Contact a Brussels Airlines Live Representative?

Brussels Airlines is one of the largest airlines in Europe, and its customer service representatives are available to provide you with the assistance you need. If you want to speak with a Brussels Airlines representative, several options are available. Read below to learn how to contact a live person at Brussels Airlines.

1. Call the Customer Care Phone Number

The first and most convenient way to contact a Brussels Airlines expert is to call their customer service phone number. This number is available 24 hours a day, seven days a week, and is staffed by knowledgeable representatives who can help you with any questions or concerns you may have. Simply dial the Brussels Airlines Customer representative phone number 1 (800) 401-1801 and wait to connect to a live agent.

2. Live Chat

Another great way to speak to a live person at Brussels Airlines is to use their live chat feature. This feature is available on the Brussels Airlines website and allows you to converse with a representative in real time. Simply click on the “Live Chat” icon, enter your question, and the bot can answer any questions you may have. If the bot does not have a reliable answer, the line connects to a live agent for help.

3. Social Media

Another good option to connect to a Brussels Airlines agent is via social media. Brussels Airlines has an active presence on various social media platforms, including Twitter, Facebook, Instagram, and YouTube. You can leave a message or post on any of these platforms, and a representative will usually respond to you within a few hours.

4. Email

Finally, you can also contact a Brussels Airlines representative via email. Brussels Airlines has a dedicated email address for customer service inquiries. You can send your message to a representative who will respond to your inquiry within one business day.

How to call Brussels Airlines over the Phone?

To get help, dial Brussels Airlines reservations phone number  1 (800) 401-1801 and connect to the experts at their customer service team. You need to follow an automated IVR menu to select your query, and the agent will respond within no time. For more information about their services and flight schedules, you can also visit their website at

Steps to call Brussels Airlines:

  1. Dial the Brussels Airlines customer service number: 1 (800) 401-1801.
  2. When prompted, provide your name and preferred language.
  3. Listen to the automated instructions and press the appropriate number to indicate the reason for your call.
  4. Wait to connect to an agent.
  5. Provide your details, such as your booking number, flight information, and any other relevant information.
  6. Now, Ask any questions or request the services you like to receive.

The agent will provide you with all the help, and you can thank the agent for their help after concluding your call.

How Much is The Wait Time on Brussels Airlines?

When you dial Brussels Airlines' phone number, the call directly connects to an Interactive voice response, which usually sounds like a bot. This IVR gives you multiple options to connect to their customer service team. All these things happen within the minute you dial up. However, if you want to make a request directly to the customer service team, that takes about 10-115 mins(on average). Firstly, you have to follow the IVR menu, and then you can connect to a team after the buffer wait. This wait time varies depending on what time you are calling and the respective call volumes at that point.

What are The Different Phone Numbers for Brussels Airlines?

The contact number for Brussels Airlines is  1 (800) 401-1801. The following is a breakdown of their various departments and their respective contact numbers:

  • Reservations Contact Details+32 2 723 23 62 (Mon-fri 9 AM to 7 PM and Sat-Sun 9 AM to 5 PM)
  • Baggage: +32 2 723 23 16 (24/7)
  • Customer Service  1 (800) 401-1801 (USA)
  • Flight Information: +32 2 723 23 62
  • Special Assistance: +32 (0)2 723 13 13
  • Miles & More 0902 51600
  • Technical Assistance+32 5 333 81 81

You can call Brussels Airlines' reservations phone number for any concerns or choose department-wise phone call options to get the necessary help. The airline agents will respond within no time and offer you the help you seek.

Why Do We Need to Call Brussels Airlines?

There can be ample reasons you may need to speak to Brussels Airlines customer service. Here are some of the major reasons that you may need to connect to an expert at the airline:

  1. Changing or canceling a reservation
  2. Making a special request
  3. Checking the status of a flight
  4. Getting a refund or compensation
  5. Reporting a lost or damaged item
  6. Requesting special assistance
  7. Inquiring about ticket prices or discounts

Once you speak to a live person at Brussels Airlines, you can share your concerns, and the agent will help you answer each one. The airline experts will also assist you throughout your flight booking process.

How Do I contact Brussels Airlines Press?

Do you wish to get in touch with the media relations team at Brussels Airlines. Or do you need some details about their team? In any case, you can dial Brussels airlines phone number for the press: 0032 2 723 89 The airline experts are also available via email. You can send your mail to and expect feedback within the estimated response time, i.e. 24-48 hours.

Does Brussels Airlines Customer Service Work 24/7?

No. According to the official website of Brussels Airlines, you can not call them 24/7 and get the help you need. If you need any information and reservation details, dial Brussels Customer Service number 18004011801 between Monday to Sunday from 7 AM to  10:30 pm, including weekends and Bank Holidays. This is for USA customers NYC time. For other locations you can find the “Contact” section on the website and find the different service center numbers.

Final Words

No matter which way you choose to speak to a live person at Brussels Airlines, ensure you provide them with all the necessary information to help them answer your questions or resolve your issue. This could include your flight details, contact information, and any other applicable details. You can get the best possible service. For more details, speak to one of our experts at Skywayfare for help.

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