Are you facing the requirement to change your flight booking with Avianca Airline? Things happen, and situations arise, and Avianca Airline understands it very well. That’s why it has devised Avianca change flight guidelines and policies. As the airline is dedicated to providing flexibility to its customers, the change flights are also meant for a customer-friendly experience. So, when you want,  alter your flight with the airline in a few clicks. However, everything is attached to certain rules to make it hassle-free. Here comes the importance of flight change policy. So, let‘s have a look at it.

Avianca Flight Change Policy

Avianca has kept its policies, guidelines, etc. simple. And same goes for Avianca airlines flight change policy. It is straightforward and easy to understand and follow. Make sure to book your flight tickets at least a week before the departure. If you need to modify your flight, do it 24 hours before your flight takes off. Here are some unique conditions of the airline:

  • Tickets directly purchased from the airline are eligible for changes.
  • If tickets are purchased from any travel agency, you have to make changes through the airline’s customer care service.
  • To reschedule your ticket date, leave your booking open and then rebook another flight with Avianca.
  • Your travel class determines your flight change eligibility.
  • Flight modification fees can vary as per the ticket fare, time, and reason for the request.
  • You can make date, time, and name changes to your reservations with the Avianca change flight policy.
  • The airline might not encourage last-minute changes.
  • Claim refunds after the booking cancellation.
  • Contact the airline to check if your ticket is eligible for a refund.
  • Tickets that have crossed their validity are not eligible for changes.

For more details, you can connect with Avianca Airlines’ customer support department.

Avianca Airlines 24 Hours Change Policy

Be prepared for an unparalleled experience when you fly with Avianca Airlines. Among the host of services that the airline offers, you can benefit from its 24-hour Avianca flight change policy. It is usually free, but before availing of the policy, it is necessary to have a glimpse of it.

  • You can modify your flight ticket at no charge within 24 hours of reservation.
  • Even if you have to make changes within 24 hours, you will be charged if the number of flight tickets purchased is less than the number of new flight tickets purchased.
  • The 24-hour change depends on the type of ticket fare. Avianca doesn’t allow you to change non-refundable tickets.
  • In case you have to make a change after the 24-hour free change window, you will have to pay a small amount as per Avianca change flight for the 24-hour guideline.

Avianca Change Flight

If you have booked your flight tickets with Avianca Airlines and want to make changes, there are different ways to do it. With the flight change policy of Avianca, you can select an option at your convenience:

Online Flight Change

  • Visit the official Avianca Airlines website.
  • Click the ‘Flight Status’ option under the ‘Manage Your Booking’ tab.
  • Select ‘Edit Flight’ from the ‘Ticket Status Information section.
  • Now, hit on the “Change Your Flight” option under the “Customize Your Trip” section.
  • Go through your flight itinerary.
  • Select the flight you want to change and choose a new flight.
  • Review the modifications completely.
  • Scan the terms and conditions for better clarity about the Avianca change flight online.
  • In case of a difference in the fares between the previous and the new tickets, you have to pay it.
  • Click on “Send Receipt”.
  • You will get an email stating the fare difference for the changed flight.

Over a Call

  • Call Avianca Airlines official customer service number at 1 (800) 284-2622.
  • You will be connected to an Avianca Airlines customer service representative, who will assist you with the modifications required.
  • Inform the executive about the modifications you want to make.
  • The representative will ask for your PNR number. You will then be informed if you are allowed to make adjustments.
  • Thereafter, you will get to know the Avianca change flight fee. Then,  after you have paid the difference in travel costs (if any), you can make the necessary changes.

At the Airport Ticket Counter

  • Buy a flight ticket from any Avianca Airlines ticket office.
  • Then, inform the executives at the airport about your travel so they can learn more.
  • Compile the modifications you are looking forward to. Make sure to add all the points in it so that it is correctly done.
  • The airline’s representative will check the modifications required. You will have to pay a nominal amount in certain cases (if required).
  • And you are done with the Avianca flight change process.
  • The representative will make the modifications requested.
  • You will get a confirmation email about it.

Via Web Chat

A virtual assistant called “Vianca” helps you to change your flight. To access your virtual assistant, follow the steps given below:

  • Go to the official website of the airline.
  • On the banner, you will find a woman’s image with a question mark icon.
  • A chat box is displayed below.
  • Type your request in it.
  • The assistant will ask you some questions.
  • Submit your details accordingly.
  • Vianca will take you to the flight change page.
  • Make the required changes here.
  • Pay the Avianca change flight fee, if required.
  • You will receive a confirmation email.

Note: This feature is mostly useful for flyers who have booked their flight tickets with the LifeMiles program. The airline offers them special benefits under this method.

Avianca Flight Change Cost

If you miss the free edit window of the airline, you have to pay to make the required changes. Many criteria determine the flight fares, which include the ticket class. Passengers have to pay the fare balance even if they have canceled within 24 hours. Here is a quick look at the travel class and the respective Avianca change flight fee that they have to pay.

  • Economic Class - $500 + flight fare difference
  • Flexible Class - $150 + flight fare difference
  • Promotion Class - $700  + flight fare difference

Avianca Flight Date Change

It is pretty easy and quick to change your date of the journey with Avianca Airline. All you have to do is to follow the steps mentioned below:

  • Open the website
  • Select ‘Manage your Reservation’
  • Enter the reservation number and the main passenger’s last name.
  • Click on ‘Continue’.
  • Click on the ‘Change your flight’ button and choose the ‘Buy Now option.
  • Access your itinerary and mark the flights/flights you want to change with their respective departure dates/date.
  • Once done, select the origin, destination, date, and time for your new flight.
  • Next, a list of available flights and the fare difference between the old and the new flight (if applicable) will pop up.
  • You will have a new itinerary. Review it.
  • Click on "Continue" to continue to pay the Avianca change flight date fee.
  • Confirm the flight change.

Avianca Seat Change Policy

For your comfort and ease, Avianca also facilitates its passengers to change their seats if required. The airline has a seat change policy to make the process smooth. Find it here:

  • You can select your favorite seat at the time of flight ticket booking.
  • Please note that seats on the air carrier are subject to change. It depends on the destination and type of ticket purchased.
  • To make changes in your seat, visit “Manage Booking”.
  • Go to “Change Booking”.
  • Change your seats as required.
  • For every ticket, there is only one Avianca seat change on a flight that the airline allows.
  • To make two or more changes, you will have to pay.

Often, travelers have to modify their travel plans and their flight itineraries alter due to one or the other reason. Here’s the Avianca change flight policy that comes into play. It helps you make modifications to your flights,  from ticket names to arrival destinations. So, book your flight confidently with Avianca.