Travel plans and changes go hand-in-hand. There can be any unforeseen situation that forces you to cancel or change your reservation before the scheduled departure. But usually, passengers hesitate to cancel their bookings due to huge fees. But if you are traveling with Avianca, you don’t have to worry about cancellation fees. Moreover, the Avianca cancellation policy is simple and allows all flyers to cancel their bookings seamlessly.

Avianca understands that travel plans change. And in that case, you may need to cancel or make changes to your booking. Therefore, it lets all its passengers modify their reservations as per their preferences. If you also need to cancel your purchase, you must read out the following information. Check out the cancellation policy in detail, and cancel your reservation without any hassle.

What is Avianca Airlines 24-hour cancellation policy?

As per the Avianca 24 hour cancellation policy, passengers can cancel their reservations within 24 hours of their purchase. This policy applies to bookings made to or from the USA. Moreover, there will be no cancellation fee, and you will receive a full refund from the airline. However, there are some associated rules that you should know.

  • To avail a full refund on your booking, your departure date must be 7 days away from the day you are canceling your tickets.
  • After this period, you will have to pay an applicable fee to cancel your flight booking.
  • If you have purchased flight tickets from a third party, you will not get any refund after canceling a booking.
  • Moreover, all fares are subject to this 24-hour cancellation policy.

In addition to this policy, other rules are also associated with the Avianca Airlines cancellation policy that are must to explore. So, let’s proceed further.

Important points to learn

Canceling flight tickets is not as difficult as it seems. With technological advancements, one can now cancel their bookings with no extra effort. However, one should always explore the cancellation policy in detail to avoid any unwanted hassle.

  • Passengers of the airline are allowed to cancel bookings up to 24 hours before the flight departure. However, it only applies to XXL fare. This cancellation policy doesn’t apply to XS, S, M, and L fares.
  • However, they will get a full Avianca refund on canceling a ticket within 24 hours of the original booking.
  • After this allotted time frame, no refund will be initiated. Avianca will deduct a portion of your ticket as a cancellation fee.
  • If you are not eligible for a refund, you may receive travel credits for the unused portion of your ticket. One can use the value of these tickets towards their future purchase.
  • Please note that XS, S, M, and L fares are not eligible for a refund. If you cancel these fares, you will only get a refund for the tax portion of the fare.
  • Cancel your booking seamlessly at or by calling the airline.

Cancellation due to an unplanned event

If you have to miss your flight due to any unpleasant event, read out the following points.

  • Avianca is a great airline that understands all your concerns. Therefore, it allows flyers to seek a full refund from the airline if they are unable to fly due to medical incapacity, illness, or death.
  • Additionally, they can also change their flight and rebook.
  • However, you have to request a refund within 90 days of the affected flight.
  • Moreover, the airline will not charge any additional fees for this.
  • As per the Avianca flight cancellation policy, you have to fill out the Waiver request form to get your refund.
  • However, if you wish to book a new flight, it should be within the validity of your old ticket, which is one year from the date of ticket issuance.
  • Please note that the fare difference will apply.

Cancellation rules based on different countries

If you have not used your Avianca ticket yet, you can cancel it according to the days defined by different countries.


You can request the flight cancellation within 5 business days of the date of booking if you booked through the official site or the call center. However, the flight should not depart within this 5-day period. Moreover, the airline will refund you within 30 calendar days as per the Avianca refund policy. You can also request a partial refund with a 10% fare deduction if you have reserved flight tickets through any sales channel.

El Salvador

Cancel your booking within 8 days of the purchase if you have made the reservation through the official site or contact center. Moreover, you are eligible for a full refund. However, you can cancel your booking up to 24 hours prior to the flight departure for a 12% deduction of your fare. The airline will refund the remaining amount.

United States 

The 24-hour cancelation policy is applied to the tickets purchased to or from the USA. Cancel your Avianca flight within 24 hours for a full refund within 24 hours of the initial booking. However, there must have 7 days before the flight departure.

How to cancel the Avianca booking?

Want to cancel your current booking with Avianca? You have multiple ways to do it. Passengers of the airline can cancel their reservations online and offline. Pick your desired way to get your cancellation done at the earliest.

Via official site

  • Firstly, go to the official site to initiate the “Avianca cancel flight” process.
  • Find the “Manage Your Booking” icon on the homepage, and click it.
  • Enter the reservation number and your last name to retrieve your booking details.
  • Lastly, click on the “Continue” option.
  • Choose the flight you wish to cancel, and follow the instruction to confirm the flight cancellation.
  • Moreover, request for a refund if you are eligible for it.

Over the call

  • Want to cancel your reservation offline but from your home convenience?
  • Get in touch with the airline agents over the call, and share your flight details.
  • The executive will initiate the cancellation process immediately.
  • If you are eligible, he will also process your refund.
  • Moreover, you can also ask about the Avianca refund status, and the airline agent will share the relevant information in no time.

At the airport

  • Canceling a flight reservation at the airport is very easy.
  • If you don’t know how to use technology, you can simply visit the airline’s ticket counter at the airport.
  • However, you may have to wait in a queue for some time to connect with airline agents.
  • After that, talk to the agent at the airport, and share your flight details.
  • The Avianca representative at the airport will cancel your booking immediately.

Follow any of these methods to cancel your booking, and claim Avianca refunds easily.

What is Avianca Airlines refund policy?

Are you seeking a refund for your flight cancellation? Worry not because the airline has a simple refund policy for your convenience.

  • Flyers will get a full refund on canceling their bookings within 24 hours of the departure.
  • After this time frame, only refundable fares (XXL) will get a refund for the flight cancellation.
  • L, M, X, and XS are promotional fares and are not applicable for a refund.
  • If you are thinking about how to get a refund on canceling your “myavianca booking,” then visit the airline’s official site.
  • However, you have to connect with airline agents if you wish to request a refund for your LIfeMiles ticket.
  • The airline will issue your refund within 30 days of the refund request.

Summing it up

Are you a flexible traveler? Book tickets with Avianca Airlines to ensure a smooth experience. With the airline, you can cancel your flight reservation with much ease. However, check out the Avianca cancellation policy in detail to avoid any hassle afterward. Visit the official site now to cancel your booking, and claim your refund. For any help, connect with Avianca travel experts.

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